FAQ's

Yes! As one of Europe’s Leading Online Vintage Retailers, all our items are genuine and authentic vintage, which means they have been previously owned and can be up to 30 years old. Signs of wear and tear, fading, marks, etc is likely, however all of our items go through a strict Quality Control Check to ensure all marks are controlled, the quality is restored to the best of our ability, and no fake or counterfeit products make it through to the studio for shooting.

Please read the item description as marks will be included in there and reductions are made to the pricing of an item if it is quite damaged with holes, marks etc.

Our products can be up to 30 years old which means they have different sizing charts and measurements to modern day clothing. Our products only come in one size, for example: XS, S, M, L, XL etc. The item is then measured flat from pit-pit and neck-hemline which can be found in the items description.

Our advice would be to cross reference the measurements of an item you’re interested in purchasing to an item of your own clothing to decide your desired fit.

There is a ‘Refine By’ section on the left-hand side that allows you to shop by brand, product type, size, colour, price - ensure to use this so you only shop items that are relevant to you!

Express (1-2 Days) Delivery is guaranteed between Monday-Friday.
All Express orders must be placed by 13:00.

Any orders placed past these times, and over the weekend, will not be processed or shipped until the following Monday (Tuesday if there is a UK Public Holiday). 

 

Method	Price		Days?
UK Standard (Orders under £30)	£3.00		2-4 days
UK* Express (Orders under £30**) *Excludes Northern Ireland, Guernsey,  Jersey, Isle Of White, Channel Island, Northern Scotland ** UK Express shipping is free for orders over £30.	£5.00		1-2 days
Europe EU	£6.00		7-9 days
Europe Non EU	£6.00		7-9 days
North America	£8.00		8-10 days
Rest of the World	£8.00		10-12 days

 

• All UK standard orders will be posted by Yodel 48hr service.
• All UK express orders will be posted by Yodel 24hr service.
• All EU & ROW orders - Couriers may differ.
• Tracking is available upon request.

 

 

The methods of payment we accept are as follows:

• Paypal and Associated cards.
• Debit cards 
• Credit cards 
• Visa
• Mastercard
• American Express
• ApplyPay
• Klarna
• Bancontact
• iDEAL
• SOFORT
• WeChat Pay
• Giropay
• SEPA Direct Debit
• Alipay

Yes you can.  Please read below for our Returns Policy;

Sorry that you weren't happy with the product. 

Please ensure you complete the return card with all the required information and place it back inside the package with the item/s you wish to return. UK customers should have received a prepaid Royal Mail return label inside their package for individual items purchased over £30 (not when the full order cost is over £30). Please stick this firmly on the outside of your package. 

International customers will be responsible for paying the return postage; we advise tracked shipping. 

Please send to: 

GULLYGARMS, 
30 Loughborough Road, 
Mountsorrel, 
Leicester, 
LE12 7AT, 
UK.

We require the item back in its original condition, tags attached, within 14 days of us acknowledging the return request.
(Due to COVID-19, we have extended the return period by an additional 14 days for International Customers.) 

Once we have received your returned package, your refund will be processed within 2-3 working days. 

*SALE ITEMS* 

Sale items are non-refundable and for any returns that are received; the buyer will be issued with store credit equal to that of the original items prices.