Contact Us
Thank you for stopping by. Whether you have a question, a suggestion or simply want to say hello, we are always glad to hear from the people who read our pages. This page explains the easiest way to reach us and what you can expect once you do.
How to Reach Us
The best way to contact us is by email. Please write to [email protected] and a member of our small team will read your message personally. We do not use automated replies to answer questions, so every response comes from a real person.
What You Can Write to Us About
We welcome messages on almost any subject related to the site. Common reasons people get in touch include:
- Spotting a mistake: if something on a page looks out of date or incorrect, let us know which page and what you noticed.
- Asking a question: if a section was unclear, tell us which part, and we will try to explain it better.
- Sharing feedback: ideas for new topics or ways to make the site easier to use are always helpful.
- Partnership or media requests: please include your name, the organisation you represent and a short outline of your proposal.
Helping Us Help You
A few simple details make it much quicker for us to reply. Please include a clear subject line, the web address of the page you are writing about (if relevant) and as much detail as you feel comfortable sharing. Short, specific messages are often answered fastest.
Please do not send passwords, bank details or other sensitive personal information by email. We will never ask you for this kind of information.
When to Expect a Reply
We aim to respond to most messages within two to three working days. During busy periods or public holidays it may take a little longer, but we read everything that arrives and will get back to you as soon as we can.
Your Information
When you email us, we only use your details to reply to your message and to keep a record of our conversation. To learn more about how we store and protect what you send, please read our Privacy Policy. For the general rules that apply when using this website, you can find everything you need in our Terms of Use.
Thank You
Every message helps us improve the site for everyone who visits. We appreciate you taking the time to write, and we look forward to hearing from you.